- Return & Refund
SOFT & STURDY: Soft padded synthetic leather material, strong stitching for last using.
Engraved leather collars with stainless steel nameplate for long-lasting use.
- Material: synthetic leather
- Size: XS/S/M/L
- Please make sure to measure your dog/cat for accurate sizing before purchasing to ensure the perfect fit.
- Color: Red/Black/Pink/Blue
HOW to ORDER:
- Select the size & color from the above choice
- Then add note of your pet's name and phone number on the Shopping Cart page while checkout.
- The size may have 1-3cm differences due to manual measurement.
- The picture may not reflect the actual color of the item because of different photographing light, angle and display monitor.
- The more characters you use, the smaller the engraved text will be.
- This is a customed items and it might take about 2-3 working days to handle.
Free shipping for order sent from Hong Kong Warehouse, and flat shipping rate $12.95 for every order shipped from New Zealand up to 3Kg.
Handling time: 1 - 2 working days once payment is cleared.
Delivery Time: Except for those customized or personalized items with longer shipping time specified in product page, delivery time is usually 7-12 working days to most metro address in Australia, and extra days to a rural address.
We offer 14-day no-question-asked refund policy for products in re-salable conditions (unopened with undamaged packaging. All accessories, parts and manuals etc. must be included and as their original conditions).
The following products are not returnable and refundable:
- Used or opened consumable products such as cosmetics or a bottle of capsules etc.;
- All products listed as clearance items (with a short product expiry);
- A product with a clear statement displayed on its page as non refundable for your health and safety protection.
For more details, please read our Return & Refund Policy
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