- Return & Refund
Tier one contains natural zeolite ore; it can filter chlorine and other heavy metal impurities
Tier two contains calcium sulfate to absorb organic compounds, toxic metal ions, chlorine and harmful bacteria and viruses in the water
Tier three contains activated carbon which can absorb chlorine, odour and a variety of toxic and other hazardous substances
Tier four contains a PVC non-woven filter layer for solids and visible impurities
Material: bamboo charcoal
Dimensions: 60mm x 30mm x 45mm
Suitable for tap diameter 15mm-20mm (0.6’’ x 0.8’’)
Expiration date depends on the water hardness
It is recommended to replace the filter every two months
Please note: Black water may flow through on first use | Please run the tap for 5-10 seconds before every use | Avoid prolonged use in hot water, optimal temperature is 50 degree
Free shipping for order sent from Hong Kong Warehouse, and flat shipping rate $12.95 for every order shipped from New Zealand up to 3Kg.
Handling time: 1 - 2 working days once payment is cleared.
Delivery Time: Except for those customized or personalized items with longer shipping time specified in product page, delivery time is usually 7-12 working days to most metro address in Australia, and extra days to a rural address.
We offer 14-day no-question-asked refund policy for products in re-salable conditions (unopened with undamaged packaging. All accessories, parts and manuals etc. must be included and as their original conditions).
The following products are not returnable and refundable:
- Used or opened consumable products such as cosmetics or a bottle of capsules etc.;
- All products listed as clearance items (with a short product expiry);
- A product with a clear statement displayed on its page as non refundable for your health and safety protection.
For more details, please read our Return & Refund Policy
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