- Return & Refund
From the intriguing thermal region of Rotorua, comes a combination of two of Nature's gifts to skincare.
Thermal Mud has an extremely high mineral content and absorbency capactiy. When penetrated into the pores of the skin it has a simultaneous action of absorbing all impurities and excess fatty secretions whilst also nourishing the skin with minerals.
For centuries, sulphur has been renowned for its excellent healing properties and benefits to skin conditions such as acne, oily skin and eczema.
The properties of mud and sulphur when combined together result in a very effective deep cleansing soap.
Free shipping for order sent from Hong Kong Warehouse, and flat shipping rate $12.95 for every order shipped from New Zealand up to 3Kg.
Handling time: 1 - 2 working days once payment is cleared.
Delivery Time: Except for those customized or personalized items with longer shipping time specified in product page, delivery time is usually 7-12 working days to most metro address in Australia, and extra days to a rural address.
We offer 14-day no-question-asked refund policy for products in re-salable conditions (unopened with undamaged packaging. All accessories, parts and manuals etc. must be included and as their original conditions).
The following products are not returnable and refundable:
- Used or opened consumable products such as cosmetics or a bottle of capsules etc.;
- All products listed as clearance items (with a short product expiry);
- A product with a clear statement displayed on its page as non refundable for your health and safety protection.
For more details, please read our Return & Refund Policy